Nationwide Workers' Comp Ancillary Services — All 50 States

● LEGAL & COMPLIANCE

HIPAA Notice of Privacy Practices

Effective Date: January 1, 2025  |  Last Updated: July 1, 2025

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Commitment to Your Privacy

HealthCare Comp is committed to maintaining the privacy of your Protected Health Information (PHI). As a covered entity or business associate under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations, we are required by law to maintain the privacy of PHI, to provide you with notice of our legal duties and privacy practices with respect to PHI, and to notify affected individuals following a breach of unsecured PHI.

1. How We May Use and Disclose Your PHI

We may use and disclose your PHI for the following purposes without your written authorization:

Treatment

We may use and disclose PHI to provide, coordinate, or manage your health care and related services. For example, we may disclose PHI to physicians, therapists, equipment suppliers, and other healthcare providers involved in your care.

Payment

We may use and disclose PHI to obtain payment for services provided to you. For example, we may disclose PHI to your workers' compensation insurance carrier or third-party administrator to obtain reimbursement for services rendered.

Healthcare Operations

We may use and disclose PHI for our internal operations, including quality assessment and improvement activities, training, audits, compliance activities, and general business management functions.

Workers' Compensation

We may disclose PHI as authorized by, and to the extent necessary to comply with, state workers' compensation laws that provide benefits for work-related injuries or illnesses.

As Required by Law

We may disclose PHI when required to do so by federal, state, or local law, including to public health authorities, law enforcement, or in response to a court order or subpoena.

Business Associates

We may share PHI with third-party "business associates" who perform services on our behalf, provided that we have obtained satisfactory written assurance (a Business Associate Agreement) that they will safeguard the information.

2. Uses and Disclosures Requiring Your Authorization

For uses and disclosures of PHI not described above, we will obtain your written authorization before using or disclosing PHI, including:

  • Most uses and disclosures of psychotherapy notes
  • Uses and disclosures of PHI for marketing purposes
  • Sale of PHI

You may revoke an authorization at any time in writing, except to the extent we have already taken action in reliance on it.

3. Your Rights Regarding Your PHI

Right to Access

You have the right to inspect and obtain a copy of your PHI that we maintain in a designated record set. We may charge a reasonable, cost-based fee for copies.

Right to Amend

You have the right to request that we amend PHI that you believe is incorrect or incomplete. We may deny the request under certain circumstances and will provide a written explanation if we do so.

Right to an Accounting of Disclosures

You have the right to request a list of disclosures of your PHI made by us for purposes other than treatment, payment, or healthcare operations during the six (6) years prior to your request.

Right to Request Restrictions

You have the right to request restrictions on how we use or disclose your PHI. We are not required to agree to most restrictions, but we will comply with any restriction we do agree to.

Right to Request Confidential Communications

You have the right to request that we communicate with you about your PHI in a certain way or at a certain location. We will accommodate reasonable requests.

Right to a Paper Copy of This Notice

You have the right to obtain a paper copy of this Notice upon request, even if you have agreed to receive it electronically.

4. Our Duties

We are required by law to:

  • Maintain the privacy of your PHI
  • Provide you with notice of our legal duties and privacy practices
  • Abide by the terms of the notice currently in effect
  • Notify you following a breach of your unsecured PHI

We reserve the right to change this Notice and our privacy practices at any time. Any revised Notice will apply to PHI we already have about you as well as any information we receive in the future. We will post the current Notice on our website and make copies available upon request.

5. Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights. To file a complaint with us, contact our Privacy Officer using the information below. We will not retaliate against you for filing a complaint.

6. Contact — Privacy Officer

HealthCare Comp — Privacy Officer Longwood, FL
Phone: (800) 231-9311
Email: info@healthcarecomp.com

For complaints to HHS: www.hhs.gov/hipaa/filing-a-complaint