Privacy Policy

HealthCare Comp ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number)
• Professional information (company name, job title)
• Referral and claim information submitted through our referral form
• Communications you send us via email or phone

We may also collect limited technical data automatically when you visit our website, such as your IP address, browser type, and pages viewed, via standard web server logs.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill referrals for ancillary services
• Communicate with you about your referral or inquiry
• Respond to your questions and provide customer support
• Improve our website and services
• Comply with applicable legal and regulatory obligations

3. Protected Health Information (PHI)

To the extent any information you submit constitutes Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA), that information is handled in accordance with our HIPAA Notice of Privacy Practices. Our HIPAA Notice governs the use and disclosure of PHI and takes precedence over this general Privacy Policy with respect to PHI.

4. How We Share Your Information

We do not sell your personal information. We may share information:

• With service providers who assist us in operating our business (e.g., email delivery, IT services), subject to confidentiality obligations
• With healthcare providers and vendors as necessary to fulfill the ancillary services you have referred
• As required by law, such as in response to a court order, subpoena, or government request
• To protect rights and safety of HealthCare Comp, our clients, or others

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Referral records and related communications are typically retained for a minimum of seven (7) years in accordance with healthcare recordkeeping standards.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website and services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to access, correct, or delete information we hold about you. To exercise any such rights, please contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: